Policies

Short version: pay when you book, cancel at least 12 hours ahead and your money stays with you as a session credit.

Booking & payment

Sessions are paid in full at the time of booking. Your slot is held as a reservation until payment clears, then it is confirmed. Unpaid reservations release automatically so the time goes back on the calendar.

You will receive a confirmation with the address, parking and entry directions once your booking is confirmed. The address is not published on the site.

Cancellations

12 or more hours before your start time: cancel from your booking page and we issue a session credit for the amount you paid. Credits are good for 90 days and can be applied to any future cage session.

Less than 12 hours before your start time: the session is non-refundable. We only have one cage, and late cancellations usually cannot be filled.

Need to move a session instead of cancel? Cancel for a credit and rebook the new time — same result, no phone call needed.

Refunds

Cancellations convert to session credits rather than card refunds. If we have to close for weather, equipment or another reason on our end, we refund your card in full.

Session packs

Packs are prepaid session credits (buy 5, get 1 free pricing) and expire one year from purchase. Pack credits are non-refundable and non-transferable, but any credit can be used for any cage session while it is valid.

At the facility

This is a private single-cage facility, appointment only. Please arrive at your start time, not early — another session may be finishing. Park on the road, do not block the driveway, and follow the entry directions in your confirmation.

Bring your own bats and helmets. Minors must be accompanied by an adult. You are responsible for anyone you bring with you.

Text messages

We text booking confirmations and a reminder the day before your session. Message and data rates may apply. Reply STOP to opt out of texts; you will still get email confirmations.